Product Support Inbox Assistant + Chatbot Plan

The job: Customer emails land with a support inbox bot that drafts replies and never sends without the owner. A planned storefront chatbot would answer order status, Printful shipping times, sizing, returns, and hand everything else off to email.
Tools: Grok Bot, Shopify Inbox (option A), Printful
Monthly cost: $0/mo for option A (Shopify Inbox, price checked Oct 13). Other options: Pending verification
Setup time: Pending verification
Review needed: The owner approves everything before it goes live.
Actual results: Chatbot: planned, not built. Inbox assistant results: Pending verification.
What broke: Pending verification